Delete my account

How to request account deletion

To request deletion of your eNepali account and associated data:

1. Log in to your eNepali account.
2. Optionally provide a reason for deletion.
3. Submit your request using "Request Account Deletion".
4. Your account will be deactivated and you will be signed out. Some data may be retained as described below.

What data is deleted

When your account deletion is processed, the following will be deleted or deactivated:

• Your profile information (name, email, phone number, date of birth, profile picture)
• Your username and login credentials
• Your preferences and notification settings
• Your bookmarks and saved content
• Your push notification tokens

What data may be retained

• Transaction and activity logs — retained for up to 90 days for fraud prevention and legal compliance.
• Content you posted publicly (posts, comments, reviews) — may be anonymized rather than deleted to preserve community content integrity.
• Legal obligations — any data required to be retained by law will be kept for the legally mandated period.